HR is not an organization that should be arbitrating technical issues that they don't know anything about. The solution is for technical managers - at all leve

HR is not an organization that should be arbitrating technical issues that they don't know anything about. The solution is for technical managers - at all levels, from team leads up to the CEO - to actually provide leadership to their teams. This can consist of training people about why it's important to do things right and setting up incentives to do things right (e.g., don't promote people who get things done quickly by cutting corners). To me, this story sounds like a classical management failure (been there, done that myself).