4 ms·
"In March, the company announced it will hire 300,000 new full-service shoppers on top of its existing 200,000 shoppers. It has since met that goal, and with to
by blakesterz 7y ago
"In March, the company announced it will hire 300,000 new full-service shoppers on top of its existing 200,000 shoppers. It has since met that goal, and with today’s hiring news, Instacart’s shopper network will be 750,000 shoppers. The company also announced earlier this month that it is more than doubling its care team, from 1,200 agents to 3,000 agents."
I am really surprised they have that many people doing this work! That's not meant to be a comment on the work or the people or anything, just those numbers are HUGE. I had no idea they had so many people.
- A4ET8a8uTh0 7y agoI was too. But then I ran across a thread on nextdoor a week or so ago. Long story short, the poster wanted a legit company as opposed to some random person purchasing stuff. I thought of explaining to the person that a random person is really what you get anyway, but I thought better of it. People do trust a company. They seem to think they do some sort of basic security check.
- wolco 7y agoOr the ability to refund if something goes wrong.
- tmpz22 7y agoMy gut tells me these statistics are heavily gamified. Is it daily active users for the app the shoppers use? Is this all shoppers who signed-up AND made deliveries this month? Is this inactive shoppers from 5 months ago? What about shoppers who sign up and never actually accept a bid?