4 ms·
Most contact centers have some sort of virtual hold - i wonder if they can leverage that tech for this type of functionality.
by TheHypnotist 6y ago
Most contact centers have some sort of virtual hold - i wonder if they can leverage that tech for this type of functionality.
- WorldMaker 6y agoOr use something really old school such as "extension numbers".
- jaredsohn 6y agoBasically, I'd prefer if pbxes used by these companies providing support did the equivalent of storing short-term 'cookies' that remember you had just called rather than requiring remembering and reentering 'share urls'.