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I'm happy to see ProtonMail getting exposure. I moved over from gmail about a year ago, and have been quite pleased with their service. Only downside I've seen

I'm happy to see ProtonMail getting exposure. I moved over from gmail about a year ago, and have been quite pleased with their service. Only downside I've seen is that there isn't a clear way to increase available data storage, independent of other billable line items (like number of users etc). Other items on my wish list would be more customizable email filtering, I'd love to be able to create filters such as 'is this from [internet provider] and does it contain the word bill? -> inbox, else spam'

deif 6y ago
Both those things you mention as wanting exist already. For data storage independent billing, go to Settings -> Dashboard. On Professional tier and above the data storage is a dropdown where you can increase the amount required. For email filtering go to Settings -> Filters and create as many conditions as you want on a filter.
- aaronscott 6y ago
  Interesting, I pay for the professional tier, and do not see a separate dropdown available for storage. The professional plan lists 5gb/user (at a rate of about $5/month), and the only way to scale up storage on my dashboard page is to provision more users (up to 100, so max of 500gb). It’s a non-issue now, but yeah I’d prefer to interact with my plan the way that you describe and be able to scale storage independently (and ideally at a cheaper rate). Regarding filters, that’s great! I didn’t see that before and will likely utilize it heavily now that I know it exists.
  - deif 6y ago
    Ah I see, yeah the Plus plan lets you choose the storage. Professional works differently for some reason. I bet if you contacted their support they'd consider changing it though as it doesn't quite make sense as-is.
fullstop 6y ago
I use both protonmail and gmail, with protonmail used for things that I feel require more privacy, such as banking. One thing that I really do miss, and I understand the reasoning, is being able to effectively search for an email. Since the content is encrypted you can only search for what is in the headers.
- underthensun 6y ago
  Can not you use MS Outlook as email reader then search using it?
  - fullstop 6y ago
    In Linux?
    - underthensun 6y ago
      I didn't know you were using linux, can't you use a replacement such as mozilla thunderbird?
stjohnswarts 6y ago
to get more storage you have to buy a higher priced account.
- kelnos 6y ago
  From their pricing page[0] it looks like their highest-priced plan only goes to 20GB. That's an order of magnitude too little for me just for the current size of all my mail. (And no, I don't want to clean up 20+ years of email. I want to pay someone else to handle archiving and indexing it and not think about it.) [0] https://protonmail.com/pricing https://protonmail.com/pricing
  - zaarn 6y ago
    Professional can go up to 500GB, Plus only goes to 20GB, but that's set manually in their dashboard.
underthensun 6y ago
That's interesting. I don't use Gmail but mail.com. I'm considering to move from mail.com to prontonmail.

deif 6y ago

Both those things you mention as wanting exist already. For data storage independent billing, go to Settings -> Dashboard. On Professional tier and above the data storage is a dropdown where you can increase the amount required. For email filtering go to Settings -> Filters and create as many conditions as you want on a filter.

aaronscott 6y ago
Interesting, I pay for the professional tier, and do not see a separate dropdown available for storage. The professional plan lists 5gb/user (at a rate of about $5/month), and the only way to scale up storage on my dashboard page is to provision more users (up to 100, so max of 500gb). It’s a non-issue now, but yeah I’d prefer to interact with my plan the way that you describe and be able to scale storage independently (and ideally at a cheaper rate). Regarding filters, that’s great! I didn’t see that before and will likely utilize it heavily now that I know it exists.
- deif 6y ago
  Ah I see, yeah the Plus plan lets you choose the storage. Professional works differently for some reason. I bet if you contacted their support they'd consider changing it though as it doesn't quite make sense as-is.

fullstop 6y ago

I use both protonmail and gmail, with protonmail used for things that I feel require more privacy, such as banking. One thing that I really do miss, and I understand the reasoning, is being able to effectively search for an email. Since the content is encrypted you can only search for what is in the headers.

underthensun 6y ago
Can not you use MS Outlook as email reader then search using it?
- fullstop 6y ago
  In Linux?
  - underthensun 6y ago
    I didn't know you were using linux, can't you use a replacement such as mozilla thunderbird?

stjohnswarts 6y ago

to get more storage you have to buy a higher priced account.

kelnos 6y ago
From their pricing page[0] it looks like their highest-priced plan only goes to 20GB. That's an order of magnitude too little for me just for the current size of all my mail. (And no, I don't want to clean up 20+ years of email. I want to pay someone else to handle archiving and indexing it and not think about it.) [0] https://protonmail.com/pricing https://protonmail.com/pricing
- zaarn 6y ago
  Professional can go up to 500GB, Plus only goes to 20GB, but that's set manually in their dashboard.

underthensun 6y ago

That's interesting. I don't use Gmail but mail.com. I'm considering to move from mail.com to prontonmail.