I am pretty sure you are referring to Russ Ackoff's lecture about his time at Bell Labs: https://vimeo.com/148192220 https://vimeo.com/148192220 (If you haven'

I am pretty sure you are referring to Russ Ackoff's lecture about his time at Bell Labs: https://vimeo.com/148192220 https://vimeo.com/148192220 (If you haven't already read it and are interested in Bell Labs, 'The Idea Factory' by Jon Gertner is worth checking out.)