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I totally agree with you. I think for the foreseeable future, people will be very risk averse. Going with a larger organization that is regulated, likely has
by nyczomg 6y ago
I totally agree with you. I think for the foreseeable future, people will be very risk averse. Going with a larger organization that is regulated, likely has more standards in place for safety, better training, etc. will be a natural choice for people.
A similar example that I've seen recently is the restaurant industry. I have been trying to support a local restaurant that switched to take-out. They really are trying, and I'm rooting for them, but... I've seen an employee almost use her mouth to pull the cap off a pen for a customer to sign their credit card receipt. I've been at the takeout window paying for my order while they called up another customer to come sign a credit card receipt - obviously negating any distancing we were observing in line.
Contrast that to Burger King, which I stopped at the other day on the way home from buying groceries. Their contactless drive thru game is much better, I'm sure because they have people in an office dedicated to creating new procedures, training staff, etc.
When things open back up, expect to see lots of hotels advertising and touting all of the cleaning precautions they are taking, new checkin procedures, etc. Airbnb will not be able to offer any of those assurances.
- cactus2093 6y agoKind of a tangent, but the fact that signing credit card receipts is still a thing during this pandemic is absurd. Doing this was useless enough during normal times. I don't actually know the reason, but it does seem like small businesses are more likely to require signatures than chains. Why is that?
- r00fus 6y agoIt probably has everything to do with fees from credit card processors. A "card checked & signed" transaction has a lower fraudulence rating so has a lower fee associated. What's the most surprising is that contactless payment isn't being pushed as a safety priority.
- cardiffspaceman 6y agoI've been going along the learning curve with Apple Pay, who has it, what state the the phone have to be in for it to work, learning not to press the glyph the UI presents me but instead press the actual fingerprint sensor. At some places they will be putting the terminal out towards my window so our hands are coming within a foot of each other. Once the terminal was afixed to a shelf within reach of the car window. The terminal has buttons and a card slot so it can't be behind glass for chipped credit cards, but I wonder if for NFC it could be.
- lasgsf 6y agoYes they will. Simple option which is Airbnb contracts with a local professional cleaner and every rental in that area provide an extra cleaning service if you want to pay for it.