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Among HCI researchers and UX practitioners, it's well-understood [1] [2] that consistency and standardization in interfaces often improves user experience by he
by candu 6y ago
Among HCI researchers and UX practitioners, it's well-understood [1] [2] that consistency and standardization in interfaces often improves user experience by helping users lean on pre-existing mental models.
(That said, the question of when to lean on existing convention vs. establish a new one is a difficult one.)
[1] https://www.nngroup.com/articles/ten-usability-heuristics/ https://www.nngroup.com/articles/ten-usability-heuristics/
[2] https://www.interaction-design.org/literature/article/principle-of-consistency-and-standards-in-user-interface-design https://www.interaction-design.org/literature/article/princi...