4 ms·Genuine question, ‘Friendly’ how? I’m wondering how it’s better than a ticketing system or email.by rovr138 7y agoGenuine question, ‘Friendly’ how? I’m wondering how it’s better than a ticketing system or email.bromuro 7y agoWho is using emails nowadays? Chatting via messenger is much more informal. Also most of my communications are via messenger, so it is nice to have one place for all.josephd79 7y agoi hate those chat bubbles that pop up. Unless its something that I need fixed asap I always email.