Theoretically I'd agree with you. And tbh that's how most of us saw teams before this situation. It looked like yet another over engineered enterprise "communic

Theoretically I'd agree with you. And tbh that's how most of us saw teams before this situation. It looked like yet another over engineered enterprise "communications" tool that was bound to have a lot of half-assed hard corner cases -- so we just ignored it and hoped it would just go away. Now that we've all been forced to use it and come to terms with it, the deep integration is extremely powerful. In fact the couple areas within it where the integration is still a little thin stand out because the workflows around those end up being a bit fussy. It can be difficult to explain to somebody who doesn't use it, but it's not something Google has sorted out yet, not even close. It's like saying "I have all the ingredients for a cake in my pantry, so they're all together, it's basically the same as having them together in cake form." Google has all the pieces to do something even better than this, but their corporate culture is like a hammer shattering all the pieces into different bits with only the most superficial connections between them. They may be allergic to even try given what happened with Wave, but even a half-decent copy using the building blocks they have would be pretty great.