29 ms·
No. As a purchaser of enterprise software, they (Even big SaaS vendors) do this so: 1) Onboarding at large companies can get unique and they start the convo ri
by treyfitty 7y ago
No. As a purchaser of enterprise software, they (Even big SaaS vendors) do this so:
1) Onboarding at large companies can get unique and they start the convo right from the beginning. Having a real person pays dividends later, especially for up selling services.
2) Sales teams need to eat. Attribution becomes easier this way. Companies with dedicated sales teams aren’t small.