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It usually means that this vendor gets very small number of leads. 1. They could be in customer validation phase, where they are trying to "talk to users" to u
by QueensGambit 6y ago
It usually means that this vendor gets very small number of leads.
1. They could be in customer validation phase, where they are trying to "talk to users" to understand your need and build the product.
(or)
2. They want to handhold you to make you successful and covert the small number of leads like you into customers.
- treyfitty 6y agoNo. As a purchaser of enterprise software, they (Even big SaaS vendors) do this so: 1) Onboarding at large companies can get unique and they start the convo right from the beginning. Having a real person pays dividends later, especially for up selling services. 2) Sales teams need to eat. Attribution becomes easier this way. Companies with dedicated sales teams aren’t small.