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I can't seem to get it working in Firefox. I can click the icon in the top right but it just says I'm on a distracting site it does not launch the popup. Any c

I can't seem to get it working in Firefox. I can click the icon in the top right but it just says I'm on a distracting site it does not launch the popup. Any configuration needed in Firefox?

wussboy 6y ago
I'm in the same boat. Doesn't seem to be doing anything.
dkthehuman 6y ago
Hm, this is a bit strange. It should work fine on Firefox, and a lot of other people on this thread seem to have no issues. Can you share what OS you're on and other extensions you have installed? Feel free to reply via email — my address is dk@getintention.com.
- wussboy 6y ago
  I tried on 75.0. I disabled all my extensions except yours and restarted. No luck.
  - dkthehuman 6y ago
    Can you email me at the address above? Would like to help you get this working and happy to jump on a Zoom call to debug the issue with you.
- wussboy 6y ago
  I think I got it sorted. I tried it on 6 different computers/laptops/VMs/Ubuntu/Windows and it never worked. Then I tried Chrome and after I clicked install I was presented with a picture of (I assume) you and a "Continue" button. I had never bothered to click on that before, always going straight to the extension button in the top right corner. However, if you don't press "Continue" it doesn't request the permission it needs to work. I don't know if this is possible, but it might make sense to check that tab permission again (for example, when the user tries to block a site). Hopefully that makes sense. Let me know if you need further clarification.
  - dkthehuman 6y ago
    Ah, gotcha. If I'm understanding correctly, you skipped the onboarding which is where permissions are granted so it never worked. Thanks for finding this! Will add a check like you suggested.
- NoiseAgent 6y ago
  I only have WebEx extension installed. I am on Win10 using Firefox 75 64bit.
- nyingpo 6y ago
  I had the same experience. I clicked the continue button, but in the following screen clicking the "grant permission" button didn't do anything. I uninstalled and reinstalled the extension, same thing. But this time resizing or moving the browser window showed the Firefox Addon prompt that should have been shown previously, but not long enough for clicking it. I was using Firefox under Wayland. I tried a third time, now using Firefox under XWayland, and this time the prompt was correctly shown.

I can't seem to get it working in Firefox. I can click the icon in the top right but it just says I'm on a distracting site it does not launch the popup. Any configuration needed in Firefox?

wussboy 6y ago

I'm in the same boat. Doesn't seem to be doing anything.

dkthehuman 6y ago

Hm, this is a bit strange. It should work fine on Firefox, and a lot of other people on this thread seem to have no issues. Can you share what OS you're on and other extensions you have installed? Feel free to reply via email — my address is dk@getintention.com.

wussboy 6y ago
I tried on 75.0. I disabled all my extensions except yours and restarted. No luck.
- dkthehuman 6y ago
  Can you email me at the address above? Would like to help you get this working and happy to jump on a Zoom call to debug the issue with you.
wussboy 6y ago
I think I got it sorted. I tried it on 6 different computers/laptops/VMs/Ubuntu/Windows and it never worked. Then I tried Chrome and after I clicked install I was presented with a picture of (I assume) you and a "Continue" button. I had never bothered to click on that before, always going straight to the extension button in the top right corner. However, if you don't press "Continue" it doesn't request the permission it needs to work. I don't know if this is possible, but it might make sense to check that tab permission again (for example, when the user tries to block a site). Hopefully that makes sense. Let me know if you need further clarification.
- dkthehuman 6y ago
  Ah, gotcha. If I'm understanding correctly, you skipped the onboarding which is where permissions are granted so it never worked. Thanks for finding this! Will add a check like you suggested.
NoiseAgent 6y ago
I only have WebEx extension installed. I am on Win10 using Firefox 75 64bit.
nyingpo 6y ago
I had the same experience. I clicked the continue button, but in the following screen clicking the "grant permission" button didn't do anything. I uninstalled and reinstalled the extension, same thing. But this time resizing or moving the browser window showed the Firefox Addon prompt that should have been shown previously, but not long enough for clicking it. I was using Firefox under Wayland. I tried a third time, now using Firefox under XWayland, and this time the prompt was correctly shown.