2 ms·
My mom has gotten stuck in the purchasing interface before and she was confused whether she was buying from google or from best buy, and then all of a sudden sh
by julianozen 7y ago
My mom has gotten stuck in the purchasing interface before and she was confused whether she was buying from google or from best buy, and then all of a sudden she lands up in a different retail experience to check out. She couldn't tell the difference between legit websites and scams (though amazon has this problem too)
In an attempt to create a unifying shopping experience, they instead created something that feels fragmented and destroys trust
Disclaimer: I am a former AWS and Alexa employees