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I think the problem is that Zoom hasn't solved any of the hard problems with scheduling and holding meetings remotely. They got decent/reliable multimedia multi
by qppo 7y ago
I think the problem is that Zoom hasn't solved any of the hard problems with scheduling and holding meetings remotely. They got decent/reliable multimedia multicast, and I'll give them that.
Talk to anyone in process management/optimization and they'll probably rant to you about how bad most people are at holding and attending meetings. The "one page memo" at Amazon is kind of famous.
Zoom (and all its competitors) could do a lot to solve these problems and doesn't. That's the source of Zoom fatigue. People are bad at meetings, don't know they're bad at them, and hold bad meetings. It's stressful and tiring. Maybe Zoom just makes it more obvious when you can't easily joke around or grab a coffee. To me it seems that all these remote meeting software solutions are only focused on the purely technical problems, because they're really easy to specify and measure improvement. I haven't really seen anyone use technology to really go after the social problems of video conferencing yet, at least not like how Discord and Slack have done in their domains.