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yeah, but what are they measuring? The building? The profit-loss statements? No. They're measuring the attitudes of the employees in the store. If you're measur

yeah, but what are they measuring? The building? The profit-loss statements? No. They're measuring the attitudes of the employees in the store. If you're measuring the employees in a store, it is perfectly reasonable to say you're measuring the employees. Sure you could change policies and affect P(union), but you'd still be measuring the effect on employee attitudes.

filoleg 7y ago
>but what are they measuring? >They're measuring the attitudes of the employees in the store. You answered your own question here. This is the exact same thing all corporate surveys and evaluations are measuring. When a company does performance reviews, annual surveys to get employees feedback on things, re-evaluates what kind of candidates they need to attract and how to adjust their recruiting efforts appropriately (e.g., "we hire too many people from target schools, we need to start reaching out more to the talent pool outside of those"), etc. It is all the same thing, and every single company over a certain size does it. You don't think McDonalds or Home Depot or Kroger do a similar kind of "heatmapping" to evaluate the state of their branches and the employee feedback? Even at tech companies, it is a thing. My employer does an annual company-wide (anonymized) survey, asking all employees for their opinions on their work engagement, fairness of compensation, etc. And from what I heard from my friends working at other tech companies, they all have something similar.
- jonathankoren 7y ago
  I’m really confused now. Is it “blatantly wrong” to say they’re measuring employees or not? Because it sounds like you’re trying to split a hair, but there’s no hair to split.
  - filoleg 7y ago
    >Is it “blatantly wrong” to say they’re measuring employees or not? Yes, because they are not measuring each employee individually. At no point in the decision-making process individual employee data is used. They are obtaining and using the data as an anonymized aggregate and then draw conclusions based on it. Which is very different from what "heatmapping employees" would imply. If it was "heatmapping stores" in the original post title (which was changed since I posted my first comment in this thread), then I would have no issue with it whatsoever.

filoleg 7y ago

>but what are they measuring? >They're measuring the attitudes of the employees in the store. You answered your own question here. This is the exact same thing all corporate surveys and evaluations are measuring. When a company does performance reviews, annual surveys to get employees feedback on things, re-evaluates what kind of candidates they need to attract and how to adjust their recruiting efforts appropriately (e.g., "we hire too many people from target schools, we need to start reaching out more to the talent pool outside of those"), etc. It is all the same thing, and every single company over a certain size does it. You don't think McDonalds or Home Depot or Kroger do a similar kind of "heatmapping" to evaluate the state of their branches and the employee feedback? Even at tech companies, it is a thing. My employer does an annual company-wide (anonymized) survey, asking all employees for their opinions on their work engagement, fairness of compensation, etc. And from what I heard from my friends working at other tech companies, they all have something similar.

jonathankoren 7y ago
I’m really confused now. Is it “blatantly wrong” to say they’re measuring employees or not? Because it sounds like you’re trying to split a hair, but there’s no hair to split.
- filoleg 7y ago
  >Is it “blatantly wrong” to say they’re measuring employees or not? Yes, because they are not measuring each employee individually. At no point in the decision-making process individual employee data is used. They are obtaining and using the data as an anonymized aggregate and then draw conclusions based on it. Which is very different from what "heatmapping employees" would imply. If it was "heatmapping stores" in the original post title (which was changed since I posted my first comment in this thread), then I would have no issue with it whatsoever.