> "Part of the problem is clearly foresight, a failure of imagination. But the other part of the problem is what we didn’t do in advance, and what we’re failing

> "Part of the problem is clearly foresight, a failure of imagination. But the other part of the problem is what we didn’t do in advance, and what we’re failing to do now. And that is a failure of action ..." The case of being reactive vs proactive. 1. No one is rewarded pointing out problems. Thus no one wants to be that guy. 2. Reward constructive ways to points out issues / problems. 3. Listen & Acknowledge or disregard. Rewards solutions, goals, and resources (e.g. timeline) for resolution. Accountability — management/upper leaders fail when failing to document the decision (brush away complaints with no record of decision and does not welcome hearing the issues through the management chains). Document the decision making. Must have positive culture that every issue/problem pointed out is welcomed so that it can be looked at. Someone should be accountable / responsible for those issues whether deferred or not. Was it a failure to imagination? Or a failure to take action on such conceived idea, once upon a time? Leaders must lead which includes partnership/collective efforts outside their own organizations...