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Before venturing into this space I suggest reading Joshua Tauberer (founder of GovTrack): https://medium.com/civic-tech-thoughts-from-joshdata/so-you-want-to-re

• thephyber 7y ago
  That's a good read. But I'm not interested in attempting to address any of those topics. I've already considered some of them and come to similar conclusions. My hope was to put the pain of interfacing with current bureaucracies side-by-side with a better alternative. Then describing what design guidelines would help bureaucracies improve those features. I actually don't want to do the work. The tech debt of all government employees working hard to maintain the status quo will always overpower my ability as a single developer to make change. I think there needs to be a marketing campaign to shame governments who have terrible interfaces, reduced friction for them to adopt better standards/guidelines, and citizens need to complain that they want the change prioritized.
  • alexmingoia 7y ago
    Check out Code for America. You may already be aware of them. They're a non-profit aimed at addressing the tech gap in government and pushing for better tech solutions. They have fellowships and various positions in marketing and advocacy, not just coding.