4 ms·Philip B. Crosby and Joseph M. Duranby hbarka 7y agoPhilip B. Crosby and Joseph M. Durankristianp 7y agoIt's actually Joseph M. Juran, sounds the same if you're listening to an audiobook.hbarka 7y agoYes, you’re absolutely right. Iphone spellcheck likes Duranduran. My department worshipped Juran when we were manufacturing things.