This is a very good summary of best-practices. I found the following part especially interesting: > Make the development team responsible. Amazon is perhaps th

This is a very good summary of best-practices. I found the following part especially interesting: > Make the development team responsible. Amazon is perhaps the most aggressive down this path with their slogan "you built it, you manage it." That position is perhaps slightly stronger than the one we would take, but it's clearly the right general direction. If development is frequently called in the middle of the night, automation is the likely outcome. If operations is frequently called, the usual reaction is to grow the operations team. Also, it was quite a fun to read about the many things you can't rely on.