While I really support and empathize with the restaurants, the apps only came about because there was a need. For DECADES, restaurant web sites have been absolu

While I really support and empathize with the restaurants, the apps only came about because there was a need. For DECADES, restaurant web sites have been absolutely awful. Every single one has some combination of crappy auto playing music, terrible pictures, and out of date menus that were impossible to read (on mobile) PDFs or bad fax copies. They always seemed to focus on some artistic vision of how the chef wanted you to feel about the food, with custom, hard to read fonts, flowery language that sounded good but actually said nothing, and daily specials from 6 months ago. Online ordering through them is extremely difficult or just impossible. None ever adapted to mobile, even though that’s been around for 10 years. Most still have not bothered to claim their business on Google maps so you can get a good phone number. The 30% markup can be seen in many ways as the fee for cleaning up their mess and making the menus and ordering actually usable for people. This may have come off as more harsh than I mean it to be, but much like taxis and Uber, the restaurants left the door wide open by providing such a bad experience, and the apps solved it.