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I understand that 30% sounds like a lot, but this is a bit of "pie slicing" thinking, instead of "pie growing". The 30% that Doordash/Uber Eats charge pays the
by marcell 7y ago
I understand that 30% sounds like a lot, but this is a bit of "pie slicing" thinking, instead of "pie growing".
The 30% that Doordash/Uber Eats charge pays the cost of delivery and customer service. It's not free to provide food delivery.
The restaurants could attempt to provide the service themselves, but there's no real reason to think they can provide a better service at a lower cost than Doordash. If they could, then Doordash wouldn't exist.
- dave5104 7y ago> The 30% that Doordash/Uber Eats charge pays the cost of delivery and customer service. It's not free to provide food delivery. Then what do the $X flat delivery + X% "to keep DoorDash running" fees pay for? It feels like DoorDash is double dipping if it's simply to pay for the delivery and customer service.
- Godel_unicode 7y agoThe delivery service is a totally separate expense from developers, AWS, marketing, etc
- dave5104 7y agoYes, which is presumably what the X% service fee goes towards. Every order made on the platform assesses a fee ("Taxes and Fees" line item) to the consumer that goes to DoorDash (not your delivery driver), on top of charging the restaurant a 30% fee. I'm looking now, and I'm being charged a 5% service fee for an order on DoorDash. So DoorDash is charging 35% in fees on that order, assuming the 30% restaurant fee is correct.
- throwaway888abc 7y agoWhy fees in first place? Why not 1$ per delivery ?
- deleted 7y ago[deleted]