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Some of our customers have no trouble with certificates. The others have never heard of ACME.

• couchand 7y ago
  But they shouldn't have to have heard of ACME to use it. If they're hosting your software on a publicly-accessible server, the UX should be roughly: - user checks box that says they want certs issued automatically. - your software handles the rest. Of course there are plenty of details for the engineers to work out, but the end user shouldn't need to know any of them.
  • recursive 7y ago
    The ones that are self-hosting are more-or-less doing it specifically so that they can use non-publicly-accessible servers. So I guess that won't work. I was thinking that you were imagining that they would need to set up some kind of internal ACME infrastructure or something. Now I see you were just imagining certbot. Maybe half the domains I've seen used aren't actually publicly resolvable. Once I saw one that was, but was actually owned by someone else. Anyway, there is no easy way out.