The issue here is not about adding new features, but fixing bugs and security issues. Perhaps the 94% are not tech savvy enough to identify these problems? In

The issue here is not about adding new features, but fixing bugs and security issues. Perhaps the 94% are not tech savvy enough to identify these problems? Incidentally, I've read that specific example of adding Gantt charts to Basecamp before: http://www.37signals.com/svn/posts/1050-ask-37signals-how-do-you-say-no http://www.37signals.com/svn/posts/1050-ask-37signals-how-do...