Perhaps my choice of words was unwise. My experience in the early 2000's supporting enterprises with network attached storage was they started moving away from

Perhaps my choice of words was unwise. My experience in the early 2000's supporting enterprises with network attached storage was they started moving away from Citrix to the VM/VNC solutions often from VMWare. At the same time Citrix started buying a bunch of different companies to expand into other markets. That people still have to use it is a testament to this architecture pattern's resiliency in face of systemic challenges :-)