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I've worked for FreshBooks and three other invoicing or payment related companies, and I have lots of friends that work at Shopify or run online stores. Billin
by 3pt14159 7y ago
I've worked for FreshBooks and three other invoicing or payment related companies, and I have lots of friends that work at Shopify or run online stores.
Billing through PayPal is playing with fire. They can and do freeze accounts and it can take months to get the issue resolved. It will probably be fine, of course, but I've seen it happen and personally, if I were in a high margin business, I'd stick to Stripe. Especially if you run a company where other people make money on your platform like an Etsy or similar.
- moneywoes 7y agoWhat about Braintree?
- 3pt14159 7y agoNo experience or knowledge to share there, but they're owned by PayPal, so I'd ask around to see if they're any different.
- classics2 7y agoPayPal is fine until it isn’t. They ban hammer people “for life” and tell them it cannot be appealed for cryptic and often inscrutable reasons they won’t elaborate on or even bother to speak to you about.
- GarrisonPrime 7y agoI suspect they don’t talk about it or consider appeals at all, because they feel they have no need to bother with any sort of customer service. They are king of the hill, and always have millions of more users eager to sign up. There seems to be little reason for them to bother resolving any issues. Much easier for them to just ban the user and ignore them.