First customer service. I never had any problems, hidden costs etc. Return is free, you get a sticker and that's all. Their prices are the same as Boulanger o

First customer service. I never had any problems, hidden costs etc. Return is free, you get a sticker and that's all. Their prices are the same as Boulanger or Darty and I prefer to pay 3€ more and know I will never have problems. As a counter example, my family was always buying at Darty and one day I went to the shop with a defective device. They first wanted me to choose a similar device because they would/could not repair. I wanted the same or nothing. So the manager told me they would only give me vouchers. I got that in writing and told them I would be back. He was smirking and said good bye. When I came back with a letter from their CEO saying sorry (and a cheque) he was less snarky. This is the kind of trick I hate because of the tension and most time. This does not happen with Amazon. Then there is delivery in their lockers. Super easy, open till 21,no need to worry to miss someone. The only things I wrote not buy from them are home appliances because they do not provide installation (like Darty or Boulanger do)