One you may be thinking of is that Amazon used an Emacs Lisp interface for their customer service for a number of years. https://sites.google.com/site/steveyeg

One you may be thinking of is that Amazon used an Emacs Lisp interface for their customer service for a number of years. https://sites.google.com/site/steveyegge2/tour-de-babel https://sites.google.com/site/steveyegge2/tour-de-babel Search for "Mailman" to find the relevant bit.