A simple way that works for me as a tester- ask 'wh' questions and repeat. People make decisions that are not always based on facts data, asking a simple open

A simple way that works for me as a tester- ask 'wh' questions and repeat. People make decisions that are not always based on facts data, asking a simple open clarification leads many times to a good discussion. Why did you choose this framework ? this architecture ? Who is going to use this product ? How ? When does this problem happens ?