Hi Dan, I think you gave Olark before we had solved some of the issues for larger sites. When your in the 150 visitor range it doesn't make as much sense to

Hi Dan, I think you gave Olark before we had solved some of the issues for larger sites. When your in the 150 visitor range it doesn't make as much sense to let you monitor all your visitors in your buddy list -- so we now let you turn that off and only have slots for chatting visitors. As well as a few more options we've implemented for some of our other larger customers. I'd be happy to offer you a deal to try us out again, and definitely appreciate your feedback for helping us improve.