It doesn't refute the argument about controlled platforms, which I think most people are very familiar with the costs and benefits of. It does, however, refute

It doesn't refute the argument about controlled platforms, which I think most people are very familiar with the costs and benefits of. It does, however, refute the much more insidious argument that criticizing the company that controls your platform is not worthwhile. It is worthwhile, and in fact vital to the health of the platform.