3 ms·

Why don't you email Mark Z directly? That will probably help you much more than dealing with customer service. Also keep us posted on how it goes. Good luck.

• jonknee 18y ago
  Yea, he seems like a reasonable guy. Just make sure to not mention any business ideas in your email.
  • prakash 18y ago
    That's funny!!
  • ctingom 18y ago
    Also, don't mention that interview at SXSW.
• edw519 18y ago
  A customer of mine was unhappy with Amazon's service and couldn't get help. So he emailed Jeff Bezos. The next day, 4 reps called back. It's worth a try.