It wasn't always this way. My college job in the early 90's was at a record store that had a Ticketmaster machine. This was a CRT terminal with custom impact (n

It wasn't always this way. My college job in the early 90's was at a record store that had a Ticketmaster machine. This was a CRT terminal with custom impact (not dot-matrix!) ticket printer, talking to their central computer over a leased line. They paid for all of that with a $2.25 charge on each ticket sold. And somehow today, they're charging you even more to print the ticket yourself at home, on your equipment, on your internet connection, on your paper.