3 ms·
As a European who semi-regularly runs into this sort of issue (companies not upholding their own terms of service[2]), who in these several European countries c
by lucb1e 7y ago
As a European who semi-regularly runs into this sort of issue (companies not upholding their own terms of service[2]), who in these several European countries could fine them? Are you talking of local market authorities like the Dutch ACM[1]?
[1] https://en.wikipedia.org/wiki/Netherlands_Authority_for_Consumers_and_Markets https://en.wikipedia.org/wiki/Netherlands_Authority_for_Cons...
[2] Recent examples are my registrar locking me out of my domain's DNS management (the TOS says I will be given access as part of the service) until I agree to some third party privacy policy that basically wants carte blanche data processing; and a peer to peer lending site suspended withdrawals without a provision for denying me my money in the TOS (unless they are insolvent or are physically unable to reach their keyboards, basically). Other than taking them to court and causing a whole lot of trouble for myself (as the damages amount to peanuts), I'm not sure what options I have here and the power relation feels a tad imbalanced.