Most stores in my area are offering free curbside pickup now. Moving to pickup-only would significantly lower the human contact, both employee/customer and cus

Most stores in my area are offering free curbside pickup now. Moving to pickup-only would significantly lower the human contact, both employee/customer and customer/customer. Nobody is talking about giving up on existing supply chains. Just the employee/product/customer mosh pit at the end. That final part where customers perform a random walk around a warehouse until they've found everything is not a "well oiled machine". Better to hire some professional shoppers who know where everything is. It'll be faster and safer. Even if you insist on remaining open to the general public walking around your store, there's a million things you can do. Some stores are limiting the number of customers in the store at one time. Some stores are requiring face masks. Some stores are marking aisles as "one-way" to make it easier to maintain distance. The last store I was in had plastic film over the payment keypads, and sanitized it between customers. We know how to improve things. There's just not a ton of consistency yet.