Opposite experience here. We placed an order on a Sunday, next available delivery date was the following Thursday. We received hourly updates on Thursday, tha

Opposite experience here. We placed an order on a Sunday, next available delivery date was the following Thursday. We received hourly updates on Thursday, that the order was "being shopped, delivery delayed +1hr" -- Thursday came & went, on Friday we received no updates, and the order just sat there for a week or so. Canned response (understandably) from support which just asked us to "re-schedule it to another day" (which was at that point a week out min), and then after 2 weeks I got a cancelation email and they finally issued the $500 refund. We pay the "premium" yearly price to InstaCart, too. =| We now have no faith in them, because if we schedule a delivery for a week away and then the food doesn't arrive we're kind of stuck; PostMates has been decent, depending on the driver you get, and has continued to be same-day.