4 ms·
In the UK the supermarkets have massively failed to scale their delivery services. Ocado at least are treating regular customers well - guaranteed weekly slots
by iso947 7y ago
In the UK the supermarkets have massively failed to scale their delivery services.
Ocado at least are treating regular customers well - guaranteed weekly slots etc.
But rather than rejigging deliveries - perhaps drafting in more vans for delivery of non-frozen/coop stuff, and jiggling delivery routes to do neighbouring properties together (say increase delivery slots from hourly to daily to make drops more efficent), they’ve just carried on as normal.
- 98Windows 7y agoOcado would love deliver more groceries but the bottleneck in the delivery system isn't related to vans or routing