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An example in Australia is consumer protection law. This saved me recently. My AppleCare has expired. I had raised a support case with Apple before that about a
by thelittleone 7y ago
An example in Australia is consumer protection law. This saved me recently. My AppleCare has expired. I had raised a support case with Apple before that about a flickering screen. I live in bali where we have no Apple stores and authorised service centres take 5-6 weeks to do screen replacement. But after opening the case I call support to discuss this open issue and going to Australia to get it fixed. The supper guy said sorry your AppleCare expired and doesn’t matter that you already opened a case before it expired. But I went to australia and Apple Genius Bar and the guy said well your still covered under consumer law.
- exikyut 7y agoTo clarify, you bought the device in Australia and thus had an Australian warranty on it, right?
- thelittleone 7y agoThat’s correct.
- exikyut 7y agoGotcha, thanks. That makes sense. Very glad I live in Australia too :)