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I just went through password recovery for my 10 year old sons gmail account. They ask a few security questions then ask for the recovery email address. It send

I just went through password recovery for my 10 year old sons gmail account. They ask a few security questions then ask for the recovery email address. It sends a login code to the recovery address. I input that code back on gmail site and it says “sorry we could not recover your account”. Why send the code to the recovery email address if it’s not going to work?

qroshan 7y ago
10 year olds can't have gmail account. If your son entered the correct date of birth, it is permanently lost
roryokane 7y ago
There is a dead sibling comment by qroshan that gives a likely reason: > 10 year olds can't have gmail account. If your son entered the correct date of birth, it is permanently lost