Actually, when it comes to getting any kind of support from Google, connections are of paramount importance. I've seen countless stories of people having proble

Actually, when it comes to getting any kind of support from Google, connections are of paramount importance. I've seen countless stories of people having problems with their Google Play developer accounts, for example being terminated for no reason and hitting the wall trying to appeal the way they suggest. Yet, if you know anyone from Google's developer relations, you'll usually have all your issues figured out in no time by emailing them. They're really nice guys. Of course it shouldn't be like this, but that's the way it's been for as long as I've been an Android developer.