There are a lot of really good comments here so I will suggest just one thing: Usage Metrics. You need to know how much something is being used before you deci

There are a lot of really good comments here so I will suggest just one thing: Usage Metrics. You need to know how much something is being used before you decide what to improve; so you need to collect usage metrics on everything. I would also suggest getting quick and dirty Proof of Concepts/MVPs out there for people to use and validate. The very hard thing about MVPs is getting customers to realize that it is an MVP and it is incomplete and not "real". The value is that you can start to see usage information without a huge investment.