What's helped our team has been just writing down the product roadmap. It's as simple as a bulleted list in a google doc with some estimates about how long thin

What's helped our team has been just writing down the product roadmap. It's as simple as a bulleted list in a google doc with some estimates about how long things will take, who's working on them, and what's already been completed. Every feature request from the business and customers goes on the roadmap, along with any features engineering needs like supporting infrastructure, and there are regular meetings to make sure the list is always in priority order. We've found having everyone looking at the same roadmap greatly reduces tensions. Instead of arguing over badly-remembered, vague requests, we work together to strategize the best approach. It's actually fun.