I agree with your comment, but I'll add that pessimistically, I feel that for reality these 'service roles' might end up having a much larger impact that we exp

I agree with your comment, but I'll add that pessimistically, I feel that for reality these 'service roles' might end up having a much larger impact that we expect, and the discrepancy will have untold, unexpected consequences. A crisis like this one might make us realize what truly matters. It also might not, which at this point I'm half-expecting.