They've probably run in to a similar issue to Apple whereby they've found their consumer-grade "phone auntie susan once a week" offerings don't stand up to the

They've probably run in to a similar issue to Apple whereby they've found their consumer-grade "phone auntie susan once a week" offerings don't stand up to the needs of everyone working remotely needing screen sharing, hot seating in and out all day long chats. We're using MS Teams and it seems to be pretty great for us (team of about 15), we use Skype to contact the remaining 20ish more junior staff who don't need Teams licenses just to be able to keep in touch with their work and keep the face to face communication going.