Anecdata: some people disbelieve this ≤50% ops time figure. At the moment my SRE team is getting some flak for exceeding 30%, which exceeds the PA's guideline o

Anecdata: some people disbelieve this ≤50% ops time figure. At the moment my SRE team is getting some flak for exceeding 30%, which exceeds the PA's guideline of 20% for the wrong reasons.