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Ask HN: Is Firebase Down?
I am not able to connect to firebase services. All my applications running on firebase seem to be down. Anyone else facing this problem?
- yeldarb 7y agoYes, twitter is flooded with reports of it at the moment. Google Cloud has confirmed they are having a "service disruption" but have not updated their status page yet: https://twitter.com/googlecloud/status/1247894272629551104 https://twitter.com/googlecloud/status/1247894272629551104 All of our Firebase projects are missing from their console, deploys fail, auth fails, getting 404s for their libraries. Seems intermittent at the moment. But spreading.
- ehacke 7y agoYeah all my projects are down. Really irritating that they never update the status pages automatically, or even in a timely manor. As if customers won't notice.
- judge2020 7y agoI wonder why they would choose not to automate updating the status page (because they 100% do automate having alarms for when things break) - maybe they think that, even with high error rates, it could be a false alarm or maybe a regional outage?
- ehacke 7y agoBecause the more powerful parts of the business want it to look green all the time, regardless of the reality. It would be easier to automate it. But they want to pretend that they have fewer outages than they actually do because if they were honest about how often things break, it would make them look bad in comparison with everyone else who is also lying on their status pages.
- sciurus 7y agoAlthough the initial public notice of an issue can take longer than I'd like, I don't think GCP hides or downplays their incidents the same way AWS does. https://status.cloud.google.com/summary https://status.cloud.google.com/summary has 20 entries for March.
- ehacke 7y agoTo double-down on this, I wish companies more broadly would stop lying about their uptime on their status pages. It just creates chaos and confusion. It also forces otherwise-honest companies to also lie about their uptime, because they don't want to be the one status page that actually shows all the little blips that naturally occur with an actively maintained product.
- lostmsu 7y agoOtherwise honest? Seriously? It is the same lie.
- duxup 7y ago>Really irritating that they never update the status pages automatically, or even in a timely manor In my experience any real status page that matters is irrelevant as soon as the powers that be become aware of it and it becomes sort of non technical and politicized. To some extent that seems almost inevitable depending on the organization. I worked at one place where "The guy who runs the twitter account." ran a status page. Not that he knew how to do anything (The one time I know he wanted to change the page he couldn't figure out how to do it.), but he was the only one allowed to approve / make updates. But it didn't matter as he wasn't on call, nobody was quite sure who that person was from day to day. He or she was in some marketing department and their idea of a sense of urgency was "sometime this week ... maybe".
- quickthrower2 7y agoWhat you need is an external status page run by someone else who is monitoring. Not sure who pays for that though, maybe they can make money through ads. What you want to know is "is it down or just me?"
- duxup 7y agoMostly what happened at that large company is customers would call their sales guy, their sales guy would call me or someone who knows and we'd tell them ;) A few customers could call me directly too, I didn't mind that, they were good folks. It's not a good process, but it is what naturally happens.
- demosthenes14 7y agoI've been having issues since 9:50am EDT. Took them a full hour to update the status page- completely unacceptable.
- sciurus 7y agoLoadhttps://console.cloud.google.com/support/cases;tab=knownissues https://console.cloud.google.com/support/cases;tab=knownissu... and look at the known issues tab there. This is updated much faster than the public status page.
- sandGorgon 7y agoyes. and they are not reflecting this on their status page.
- sdedovic 7y agoThere is a broad Google Cloud outage since appx. 9am CST. Their status page is green but someone from Google acknowledged the issue on Twitter. The GCP slack is also abuzz with users reporting issues across many many services.
- bluehatbrit 7y agoThe status page has been updated now with a new incident - https://status.cloud.google.com/incident/zall/20005 https://status.cloud.google.com/incident/zall/20005
- sillysaurusx 7y agoOut of curiosity, where is the GCP slack? Is it public?
- ohtangza 7y agoMy product makes lots of revenue at this time around in Asian countries, but the Firebase is down. Hope there be proper compensation for this!!!
- zwily 7y agoTypically cloud provider SLA’s will compensate what you paid them, not for lost revenue.
- tomwas54 7y agoFor ~40 minutes, it was also impossible to SSH into any Compute Engine instance that uses OS Login for authentication, but it seems to have been resolved in the last few minutes.
- aaronlifshin 7y agoFirebase seems back up for us now.
- jtylr 7y agoThey've updated their status page now: https://status.cloud.google.com/incident/zall/20005 https://status.cloud.google.com/incident/zall/20005
- bithavoc 7y agoWhat is “Google Cloud Components”, sounds like something all the other products depend on. If that’s the case, a lot of other products should be marked as down in their status page, other users have confirmed a lot of products are down. This is really irritating.
- dijit 7y agoI think it's IAM; since IAM underpins nearly all of GCP's managed service offerings.
- moon2 7y agoI still can log into Kubernetes clusters and SSH into Compute Engine, but can't create instances. The status page has been updated: https://status.cloud.google.com/ https://status.cloud.google.com/
- bauerd 7y agoOur Cloud SQL primary failed over too GKE is working as normal in west-3c
- kgraves 7y agoDays ago I was concerned about the recent outages of GCP. https://news.ycombinator.com/item?id=22707876 https://news.ycombinator.com/item?id=22707876 This confirms my suspicions and my concerns still persist when choosing GCP
- djsweet 7y agoAs of 8:06:07 AM PDT, all of my Firebase projects in us-central1 are back up. We saw a complete silencing of our highly used Cloud Functions between 7:15 AM PDT and 7:38 AM PDT, but had reports from our users as early as 7:10 AM PDT. My favorite part about https://status.cloud.google.com/incident/zall/20005 https://status.cloud.google.com/incident/zall/20005 is that 7:49 AM PDT's update acknowledges that customers can't create support requests. Not like they'd do anything. Every time we've gone to GCP support, we've been unhappy with excessive back-and-forth, non-responsiveness on the part of the responsible parties, and generally extremely long durations between "we are completely down" and "everything would be fine had you not hacked around our incompetence three days ago". Maybe this is a "grass is greener" sort of thing but I can't imagine AWS is this unreliable. This is the third major GCP outage we've had this year, and last time (not even three weeks ago!) it was three hours long.
- QueensGambit 7y ago> Every time we've gone to GCP support, we've been unhappy with excessive back-and-forth Exactly this! I love GCP (especially firebase functions), inspite of these service disruptions. But, I can't deal with GCP support. They are unbelievably incompetent and have no understanding of the problem or solution. I feel like paying for support only to waste my time - explaining my problem to them with no hope for a solution.
- samblr 7y agoWhat is making you still stick with GCP ?
- _-___________-_ 7y agoMy Cloud SQL instances in London are still refusing connections, and my servers can't get OAuth tokens to use other Google services.
- r1ch 7y agoLooks like this is having some knock-on effects, G Suite email deliverability is having issues now.