4 ms·

There are certain industries like airline (but also healthcare, telecom, etc) that just make a living out of screwing over consumers in any way possible. It is

There are certain industries like airline (but also healthcare, telecom, etc) that just make a living out of screwing over consumers in any way possible. It is so exhausting to deal with - I don't have the energy to dispute every single time a company pulls one of these stunts to fight for myself to get the baseline level of not being treated like trash. This is exactly what consumer protection agencies and regulations and other laws are meant to protect against, but these institutions are failing us daily.

halfdan 7y ago
These are all essential services that the government should be providing from taxpayer money. Instead many countries have chosen to privatise large parts of their infrastructure and essential services - the market does not regulate itself here, it is one that needs to be controlled or simply run by the government.
- malandrew 7y ago
  If you're in California, what are your thoughts on how the California DMV is run? Would you want your air travel experience to be similar?
  - TigeriusKirk 7y ago
    I've had nothing but excellent service in every one of my interactions with the California DMV. If every company I interacted with lived up to their standard I'd be thrilled.
  - ajna91 7y ago
    Why not compare it to the post office, or NASA?
    - smabie 7y ago
      The post office isn't really similar to the DMV or NASA. While it's not a private entity, it's supposed to be run like a corporation, in some ways similar to Amtrak. USPS is okay I guess, but Amtrak sure does suck.
  - cultus 7y ago
    Every DMV experience I've had has been excellent with fast service.
  - nitwit005 7y ago
    The worst experience I've had with the DMV is having to wait a while. Air travel is already all about waiting, and much of it is already fully government run or heavily regulated. Not sure what you expect to get worse.
  - jeltz 7y ago
    No idea, but the Swedish one works really well.

halfdan 7y ago

These are all essential services that the government should be providing from taxpayer money. Instead many countries have chosen to privatise large parts of their infrastructure and essential services - the market does not regulate itself here, it is one that needs to be controlled or simply run by the government.

malandrew 7y ago
If you're in California, what are your thoughts on how the California DMV is run? Would you want your air travel experience to be similar?
- TigeriusKirk 7y ago
  I've had nothing but excellent service in every one of my interactions with the California DMV. If every company I interacted with lived up to their standard I'd be thrilled.
- ajna91 7y ago
  Why not compare it to the post office, or NASA?
  - smabie 7y ago
    The post office isn't really similar to the DMV or NASA. While it's not a private entity, it's supposed to be run like a corporation, in some ways similar to Amtrak. USPS is okay I guess, but Amtrak sure does suck.
- cultus 7y ago
  Every DMV experience I've had has been excellent with fast service.
- nitwit005 7y ago
  The worst experience I've had with the DMV is having to wait a while. Air travel is already all about waiting, and much of it is already fully government run or heavily regulated. Not sure what you expect to get worse.
- jeltz 7y ago
  No idea, but the Swedish one works really well.