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The simple truth is that inline replying represents a massive cognitive load. Not just for the writer but for all the recipients. Not only does the email becom
by hota_mazi 7y ago
The simple truth is that inline replying represents a massive cognitive load. Not just for the writer but for all the recipients.
Not only does the email become very verbose with a lot of repeated paragraphs and psychedelic colors, it's also often content that you are already familiar with and don't really need to read again.
Most email threads take place over a 24-48 hours period, which is enough for most people to have the context fresh in their mind, so top posting is a net gain for everyone.
What is a very bad habit, though, is people not trimming long threads, especially when they forward such discussions.
- atq2119 7y agoThe "psychedelic colours" are a really unfortunate consequence of the fact that Outlook is still incapable of producing sanely quoted text after about 20 years. It's extremely frustrating considering that most email clients did it right back then. Even Gmail manages to get it mostly right most of the time.