Just to add to this: Definitely do not use their cloud service to analyze heap dumps out of production. You will probably be leaking sensitive company secrets,

Just to add to this: Definitely do not use their cloud service to analyze heap dumps out of production. You will probably be leaking sensitive company secrets, and, if your company's data handling policies are at all reasonable, you'll probably also be violating legal obligations to your clients, as well as their trust. Doing it for development may be safer, insofar as it it's more likely to merely be dangerous, but not also tortious or unethical.