The author seems to conflate work capacity with work hours, which is what I'm trying to disprove. Work capacity is IMHO the maximum that a company can accomplis

The author seems to conflate work capacity with work hours, which is what I'm trying to disprove. Work capacity is IMHO the maximum that a company can accomplish given the resources, which in a multi-skill team can be super-linear if a skill is lacking and it's supplied. The work can be the same but if made by a specialist it's more efficient in a non-linear way. I am sure someone was doing devops before but if an expert does it then it'll improve everyone's life by leaps and bounds.