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Does that mean that someone is getting $1500 because their pizza arrived cold? I hope not.
by jerzyt 7y ago
Does that mean that someone is getting $1500 because their pizza arrived cold? I hope not.
- fapjacks 7y agoWouldn't that be nice? If the only thing DoorDash did wrong was deliver cold pizza?
- Nextgrid 7y agoIf the service’s promise is to deliver warm pizza and they fail without compensating the customer (as these delivery services often do, essentially saying “tough luck” with fake, canned apologies and hoping you don’t bother doing a chargeback) then I don’t see why the customer shouldn’t be getting $1500.
- arbitraryacct 7y agoThe $1500 doesn't go to the customers, it goes to the courts. It's effectively a fine that a customer can arbitrarily impose on a company.
- Nextgrid 7y agoBut the customer has to pay it back if the lose the lawsuit, correct? If so then it’s absolutely fair.